Hey Everybody,
Final reminder: if you’re a backer with a Fandango or Cineplex movie ticket code, those only work until May 20.
Don’t miss your chance to use your reward ticket to see Super Troopers 2 in theaters! And remember: the better ST2 does, the sooner we can get to work on Super Troopers 3: Winter Soldiers and Beerfest 2: Potfest.
And if you're having trouble, don't waste time waiting for our support team to respond to your email. Here are the main questions we're getting about movie ticket codes:
Q. I can’t find my Fandango or Cineplex code. Can you send it to me?
A. Search your spam for an email from super-troopers-2@support.crowdox.com. Fandango tickets were sent on March 29, and Cineplex tickets were sent on April 13. If you still can’t find your ticket, email us.
Q. A Fandango or Cineplex theater isn’t showing ST2 near me. Now what?
A. That totally stinks, but – for better and for worse – Fandango and Cineplex were the best options available for getting tickets to as many people, and theaters, as possible. Since we've already paid for all of the movie tickets, we’re not able to offer refunds or trade for other perks... but you can sell or gift your ticket code to someone who can use it!
Q. ST2 isn’t showing in my local theater anymore, and I never used my code. Now what?
A. What jerks. And we're bummed to hear it, but that was one of the big reasons we suggested seeing the movie as close to opening weekend as possible. We don't control how long a movie stays in theaters -- that's up to the theater owner. But if you didn't get to use your ticket code, you can sell or gift it to someone else in an area where ST2 is still showing. And we're still grateful for your help getting the movie made.
Q. I live in Australia. What about me?
A. We sent an email on April 19 to all Australian backers whose perks included movie tickets, with instructions for how to redeem. Search your email and spam for messages from tickets@brokenlizard.com.
Q. I live somewhere other than the US, Canada or Australia. What about me?
A. Most likely, ST2 hasn’t been released in your country yet. We’re going to send along an email in the near future with instructions for how to redeem your ticket, and what to do if it doesn't get released in theaters in your country at all.
Your Friends,
Broken Lizard Support
